Brand Photography FAQ's
I don’t live nearby but would LOVE to work with you! Do you travel?
YES! In fact, it’s one of my favourite things about my business (Can you tell?). Whether it’s a quick flight within British Columbia, Canada or a longer journey overseas, I would love to explore new locations and create some kickass brand photography for you! I've also had clients fly in to work with me! Get in touch and let's discuss costs and see if our dates align (fingers crossed).
Do you offer hair and makeup services?
At the moment I do not include hair and makeup services in my brand photography packages but I work with many local talented HMU artists that I provide contact information for when we get started.
I want to look ahhhh-mazing in my photos! What is the best thing to wear for my shoot?
A big smile and whatever makes you feel like a rockstar. We'll talk about wardrobe, hair, makeup, and props you might want to incorporate into your brand photography shoot.
What happens if it rains and we're planning to shoot outside?
I have been called a miracle worker but I haven’t mastered controlling the weather yet! (I’m working on it). So if dancing in the rain isn’t your thing and we can’t find an alternative location to shoot in, we'll reschedule our session.
Do you shoot indoors?
As you've likely seen from my brand photography portfolio, I love to shoot in natural light, and therefore, most of my shoots are outdoors. That being said, I regularly shoot indoors, making use of natural light with some simple lighting equipment that I carry with me.
If it’s a full studio lighting set-up or strobe photography you’re after, I may not be the best fit for you.
What is the process for reviewing and choosing my photos?
A few days after our brand photography shoot, I’ll email you a link to your private online proof gallery with your UNEDITED images. You will choose the amount of images predetermined by your package and I will edit the photos that you choose and send them to you within two weeks of your selection date.
The email you’ll receive has step-by-step instructions on how to choose your photos, and if you need support choosing, I'm just an email away to help!
Can I request changes or edits to your work?
My editing process includes exposure adjustments, colour balancing, cropping, and subtle skin retouching. It's important to me that you are completely happy with your images and will work closely with you to ensure the finished product reflects your vision. If there's something that doesn't align with your vision, feel free to communicate with me, and we can go from there.
Having said that, I do - lovingly, but firmly - stand by my editing style and aesthetic. And if you’ve chosen to work with me, I’m guessing there’s something about it that captures your eye (and heart) too.
What is your policy on Photoshop?
When it comes to re-touching your face and body, I follow one simple rule: If it’ll be gone in a week, it’s okay to tweak. Everything else is staying – beautifully, naturally - as we see it in person. StoryCatcher Photography is proud to promote healthy, honest, and realistic body image practices across all facets of the business, including editing.
How will you deliver my images?
All images are delivered as High Resolution and Social Sized files via Dropbox, within two weeks of making your final selection (not your session date).
Can I order additional images?
Yes, absolutely! I love when clients order additional images it means I have done my job well! You can purchase images individually or in groups of 10, 25 and 50. Pricing will be included with the email for your proofing gallery.
What if my hard drive crashes and I lose my photos?
Don’t worry, I keep an archive of images for one year. I’ve got your back, sister. However, I highly recommend making two backups of all of your photos, one on a hard drive and one through a cloud-based backup program.
Should we work together? Are we a good fit?
My specialty is relaxed, natural photography, I promise you won't see any 90s-style glamour shots from me! Likewise, if you are looking for a photographer who specialises in avant-garde styling, or edits heavily, then I’m probably not your girl (but I wish you the best of luck with your search!)
If you resonated with my about page then don't worry we'll get along!
Send me an email I’d love to connect!
What are my usage rights for the photos?
You can use your new, on-brand photos for pretty much anything you like! Use them on your website, social platforms, speaking engagements, book covers, print and online ads, pamphlets, opt-ins, selling that new coaching program, essentially anywhere you need images to promote your brand.
As the content creator, I still retain the original copyright so you are not able to claim the photos as yours or sell them outright as if you took them yourself.
Do you really love vinegar that much?
My mouth is watering just thinking about it!
Kristen was able to capture the essence of who I am!
Heather, Firefly Interiors
What a fun experience! Kristen made me feel so at ease in front of the camera. She was able to capture the essence of who I am and what I do – and provided me with a much more interesting photo library to choose from. She has a knack for bringing out the best in you with her encouragement and positivity!